Spectator Guide
All spectators will go through baggage inspection at the entrance gate on match day which may take time. For smooth entry, please refrain from bringing large luggage. Also, please follow the rules and manners listed below and come to the stadium well in advance.
1. Cautions for entering/leaving the stadium
- 1) Entering the stadium without a valid ticket is prohibited;
- 2) Re-entry is not allowed;
- 3) One preschool child may enter free of charge per an adult who has a valid ticket, provided that he or she watches the game on the lap of the adult;
- 4) Animals except assistance dogs are not allowed to enter;
- 5) Please cooperate with the security baggage check at the entrance gates.
- 6) There are no luggage lockers for storing belongings at the venue. Please find and use one in public if desired.
- 7) There is a nursing room for breast-feed. Please ask staffs for more information at site.
- 8) There is no daycare facility.
- 9) Please refrain from carrying a stroller in the stadium. Staffs will collect and look after it at a gate.
- 10) Please separate your garbages at the venue and/or take the garbages you brought home with you.
2. Prohibited items to carry into the stadium
- (1) Glass bottles, cans, and plastic bottles which have 601ml or more in capacity; (Please use paper cups which are available at the entrance gates, to carry drinks inside the stadium. A drinking flask is allowed.)
- (2) Gas horns, laser pointers, whistles, vuvuzelas, audio equipment and any other instruments that may disturb match organisation; (Excluding authorised drums)
- (3) Flares, firecrackers, fireworks, gun powders, and any other hazardous materials;
- (4) Large luggage or any other items that cause trouble to others;
- (5) Confetti, paper tapes, and balloons;
- (6) Any items with specific company name and/or product name intended to promote a certain company or profit-making enterprise (including items that is commonly associated with a certain company and/or product);
- (7) Any other actions/behaviours other than the above that obstruct match operation or match progression, harms or distract others or any other actions that security staff accepts that may lead to these situations;
3. Permitted items to carry into the stadium
- (1) Plastic bottles with less than 600ml in capacity, and also caps/lids removed;
- (2) Cameras;
(Larger items including tripods are not allowed as they can disturb other spectators) - (3) Umbrellas;
(However, using umbrellas inside the stand is not allowed. Please use raincoats and ponchos in the stadium) - (4) Drinking flasks.
4. Carrying in plastic bottles, transferring drinks to paper cups at the entrance gates, and drinks sold at the stadium
Plastic bottles with 600ml or less in capacity are allowed to be carried. However, due to security reasons, it will be permitted into the stadium only after removal of caps/lids at the entrance gates.
There are paper cups available at the entrance gates for those who do bring drinks in bottles or cans. Please use them to carry drinks into the stadium. Also, various drinks are available at concession stands in each stadium. (Plastic bottles are sold with caps/lids removed)
Paper cups with lids will be provided if requested.
Please refer to the following policies regarding other requirements to enter the stadium.
5. Prohibited actions/behaviour in the stadium
- (1) Any actions/behaviours prohibited by the facility operator;
- (2) Displaying any objects such as banners aimed to insult or hurt people;
- (3) Bringing, displaying, wearing, or distributing items such as notice boards, banners, flags, placards, documents, drawings and any other printed materials with any political, ideological, religious, discriminatory, military messages and/or slogans;
- (4) Entering the stadium intoxicated by alcohol, drugs, or any other substance, or being intoxicated by these substance, and obstructing match operation or other people’s actions (Definition of intoxicated; a state in which someone is incapable of behaving normally due to the effect of alcohol etc.);
- (5) Any actions/behaviours which disturb the match including throwing any items into the field of play and entering the pitch without permission;
- (6) Leaving personal items on aisles, and/or occupying aisles (Please keep aisles clear for security);
- (7) Smoking in the stadium (No smoking area in the stadium since smoking is not allowed in the stadium);
- (8) Photo shooting aimed for commercial purposes or infringement on portrait rights of players and/or staff, video recording the match with video cameras or smartphones, internet delivery, using large equipment including tripods, and/or any shooting actions that disturb other spectators or the match operation;
- (9) Using parking area in the surrounding public facilities (such as emergency medical facilities) for purposes other than the original intent;
- (10) Actions/behaviours that obstruct match operation or match progression, harms or distract others or any other actions that security staff accepts that may lead to these situations;
- (11) Any other actions/behaviours other than the above that offend public order and morals.
6. Singing and cheering in the stadium
The following actions/behaviours are prohibited as they disturb other spectators and compromise management of the match for other spectators. In the event of any emergency, including accidents or possibilities of accidents please follow the guidance of security staff:
- (1) All stands:
a) Sitting and standing up on the front fence;
b) Standing up on the seat and resting feet on back of seats;
c) Displaying banners which disturb other fans and compromise management of the match;
d) Using flags outside own seats or disturbing other fans view with the flags;
e) Carrying and use of a big flag
f) Watching a match while standing - (2) Main stand and back stand:
a) Bringing and using music instruments and items such as drums.
※ ”Guidance for Spectators to the Japanese National Team Matches” and “Prohibited activities at the stadium” are posted on the Japan Football Association official website for the purpose of preventing the spread of infection.
7. Stand-by for entering prior to opening gate.
Please refrain from waiting around the entrance prior to opening gate.
Those who have tickets including JFA 100 year anniversary sheet should follow the entrance written on the ticket (North Gate/South Gate) and enter from the designated gates.
※ The timing of opening gate is subjected to be moved up early due to weather conditions etc.
8. Penalties including refusal of entry to the stadium
Breaking the regulations will result in refusal of entry/asked to leave the stadium, and confiscation of prohibited items. Entering a stadium of matches that JFA hosts in the future may be refused if vicious activities are identified.
There will be no refund in the case of the refusal of entry/asked to leave the stadium.